Terms of Use

By accessing the NOMOSPRIME website at www.nomosprime.com or engaging our services, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.

If you are engaging on behalf of a company or organization, you represent that you have authority to bind that entity to these terms, and "you" refers to that entity.

NOMOSPRIME provides technology services to businesses, including:

• AI Integrations: Custom large language model (LLM) pipelines, AI-powered features, document intelligence, conversational AI agents, and computer vision solutions.
• Workflow Automation: Design and deployment of automated business processes, system integrations, and data pipelines using industry-standard tools and custom-built solutions.
• Predictive Analytics: Machine learning models for forecasting, churn prediction, fraud detection, and business intelligence.
• Strategic Consultation: Technology audits, AI readiness assessments, and prioritized technology roadmaps for business transformation.
• Voice AI & Conversational Interfaces: AI-powered voice agents for inbound/outbound calls, appointment scheduling, and conversational automation.

NOMOSPRIME reserves the right to modify, suspend, or discontinue any service offering at any time. We will provide reasonable advance notice for any changes that affect active client engagements.

Each project engagement begins with a formal discovery process resulting in a Statement of Work (SOW) that defines:

• The specific deliverables and scope of the engagement
• Timeline and project milestones
• Fees and payment schedule
• Acceptance criteria for deliverables
• Any specific data handling or security requirements

Work outside the agreed scope requires a written change order before execution. NOMOSPRIME will provide a written estimate for any out-of-scope requests.

Website visitors who have not signed an SOW are not clients and the service commitments in this section do not apply to general website browsing.

To enable successful project delivery, clients agree to:

• Timely cooperation: Provide required access, approvals, and feedback within agreed timeframes. Delays caused by the client may extend project timelines proportionally.
• Accurate information: Provide accurate, complete information about their business, systems, and requirements.
• Necessary access: Grant NOMOSPRIME access to required systems, APIs, data, and documentation necessary to deliver the agreed services.
• Legal compliance: Ensure that any data shared with NOMOSPRIME for use in AI training, integration, or automation complies with applicable data protection and privacy laws.
• Authorized use: Use delivered solutions only for lawful purposes and in accordance with the terms under which they were built.

Payment terms are specified in each Statement of Work. Default terms unless otherwise agreed:

• Project fees: 50% deposit required before work begins; 50% due upon project completion and delivery.
• Retainer engagements: Monthly retainers are invoiced at the start of each month and due within 14 days.
• Invoicing: Invoices are issued electronically. Payment is due within the period specified on the invoice.
• Late payments: Invoices unpaid after 30 days are subject to a 1.5% monthly interest charge on the outstanding balance.
• Suspension of work: NOMOSPRIME reserves the right to pause work on projects with invoices overdue by more than 30 days, without liability for resulting delays.

All fees are quoted in USD unless otherwise stated. Clients are responsible for any applicable taxes in their jurisdiction.

Intellectual property rights are allocated as follows:

• Client data and content: All data, content, and proprietary information provided by the client remains the client's property. NOMOSPRIME does not claim any ownership over client-provided data.
• Delivered work product: Upon full payment, clients receive ownership of custom code, models, and deliverables specifically built for their engagement, as specified in the SOW.
• NOMOSPRIME tools and frameworks: Pre-existing tools, frameworks, methodologies, and reusable components developed by NOMOSPRIME prior to or independently of the engagement remain NOMOSPRIME's property. Clients receive a perpetual license to use these components as part of the delivered solution.
• Third-party tools: Deliverables may incorporate third-party open-source software or licensed tools. Usage is governed by the respective licenses of those tools.

Both parties agree to maintain the confidentiality of each other's non-public business information shared during the engagement:

• NOMOSPRIME will not disclose client business information, data, or project details to third parties without written consent.
• Clients will not disclose NOMOSPRIME's proprietary methodologies, pricing, or internal processes.
• Confidentiality obligations survive the termination of the engagement for 3 years.
• NOMOSPRIME may reference clients as customers in marketing materials (including case studies) only with explicit written consent.

Confidentiality obligations do not apply to information that is independently developed, publicly available through no fault of the receiving party, or required to be disclosed by law.

NOMOSPRIME builds solutions using AI models and cloud infrastructure. The following applies to all engagements involving AI:

• Third-party AI providers: Our solutions may use APIs from OpenAI, Anthropic, Google, and others. Client data processed through these APIs is subject to the respective providers' terms and data processing agreements.
• Data minimization: We design AI systems to process only the minimum data necessary for the intended function.
• No training on client data: We do not use client data to train general AI models or share client data with AI providers for model training unless explicitly agreed.
• Model outputs: AI-generated outputs are provided as tools to support decision-making. NOMOSPRIME does not warrant the accuracy of AI-generated content and clients are responsible for reviewing outputs before acting on them.
• Compliance responsibility: Clients are responsible for ensuring their use of AI-powered solutions delivered by NOMOSPRIME complies with applicable laws, including sector-specific AI regulations.

NOMOSPRIME warrants that:

• Services will be performed with reasonable skill and care.
• Delivered work product will materially conform to the specifications in the applicable Statement of Work.
• We will maintain appropriate data security measures throughout the engagement.

NOMOSPRIME does not warrant that:

• AI models or automated systems will be error-free or operate without interruption.
• Specific business outcomes (revenue increases, cost reductions) will be achieved — results depend on multiple factors outside our control, including client adoption and market conditions.
• Third-party services, APIs, or tools integrated into deliverables will maintain their availability or pricing.

Our website is provided "as is" without warranties of any kind for general visitors.

To the maximum extent permitted by applicable law:

• NOMOSPRIME's total liability for any claim arising from an engagement shall not exceed the total fees paid by the client for the specific project giving rise to the claim in the 12 months preceding the claim.
• NOMOSPRIME shall not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data loss, or business interruption, even if advised of their possibility.
• NOMOSPRIME is not liable for disruptions caused by third-party service outages (AI API providers, cloud infrastructure, etc.) beyond our reasonable control.

Some jurisdictions do not allow limitation of liability for certain types of damages — in such jurisdictions, our liability is limited to the maximum extent permitted by law.

Each party agrees to indemnify and hold the other harmless from claims, damages, and expenses arising from:

• Client indemnification of NOMOSPRIME: Claims arising from client's misuse of delivered solutions, violation of applicable law, or infringement of third-party rights through client-provided data or content.
• NOMOSPRIME indemnification of client: Claims arising from NOMOSPRIME's gross negligence, willful misconduct, or infringement of third-party intellectual property rights in delivered work product.

Either party may terminate an engagement as follows:

• For convenience: Either party may terminate with 30 days' written notice. The client remains responsible for fees for work completed and in-progress up to the termination date.
• For cause: Either party may terminate immediately upon written notice if the other party materially breaches these terms or an SOW and fails to cure the breach within 14 days of notice.
• Effect of termination: Upon termination, NOMOSPRIME will provide all completed deliverables. Provisions that by their nature survive termination (confidentiality, IP ownership, payment obligations, liability limitations) will remain in effect.

These Terms are governed by the laws of the jurisdiction in which NOMOSPRIME is incorporated, without regard to conflict of law principles.

Any disputes arising from these Terms or a service engagement shall first be addressed through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to binding arbitration or the courts of competent jurisdiction as agreed in the applicable Statement of Work.

Clients in the European Union retain rights under mandatory consumer and business protection laws of their member state, which these terms do not override.

NOMOSPRIME may update these Terms periodically to reflect changes in our services or applicable law. We will update the "Last updated" date and, for material changes affecting active client engagements, provide direct notice by email.

Continued use of our website after changes constitutes acceptance of the updated Terms. Active client engagements are governed by the Terms in effect at the time of SOW execution unless otherwise agreed.

For questions about these Terms or to discuss a service engagement:

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