AI Customer Support Agent
Resolve 70% of tickets automatically — with higher CSAT than human agents.
Deploy a 24/7 AI support agent that understands your products, policies, and customers. Trained on your knowledge base, it handles tier-1 queries autonomously — returns, order status, billing, FAQs — and escalates complex cases to your team with full context already prepared.
What you get
- ✓Custom AI agent trained on your knowledge base and policies
- ✓Integration with Zendesk, Intercom, Freshdesk, or custom CRM
- ✓Multi-channel support (chat, email, WhatsApp, SMS)
- ✓Automated actions: issue refunds, update subscriptions, reset passwords
- ✓Smart escalation with context handoff to human agents
- ✓Analytics dashboard: resolution rate, CSAT, deflection metrics
Stack:
Claude / GPT-4oPineconeZendesk APITwilioLangGraphTypical outcomes
70%
Tickets resolved automatically
< 3s
Average response time
60%
Support cost reduction
Ideal for
Businesses receiving 500+ support tickets per month with a high volume of repetitive questions.