GrowthLab's AI Search Upgrade Drove 22% Revenue Increase in 60 Days
Results at a glance
34% → 3%
Zero-result search rate
91% reduction in failed searches
3.4×
Search engagement
Users visit 3.4x more pages after searching
22%
Revenue increase in 60 days
Attributed to higher trial conversion and reduced churn
18%
Monthly churn reduction
Tracked over 90 days post-launch
The Challenge
GrowthLab's platform had a library of 8,000+ marketing templates, tools, and courses. Users frequently couldn't find what they needed with keyword search — 34% of searches returned zero relevant results, and 'search and leave without finding' was their #1 churn driver in exit surveys.
Our Solution
We replaced GrowthLab's keyword search with a semantic vector search engine that understands intent and context. A user searching 'I need to grow my email list for a B2B SaaS' now gets curated, relevant results — not a list of documents containing those keywords.
How We Built It
- 1
Embedded all 8,000+ content pieces using OpenAI text-embedding-3-large
- 2
Built a vector search layer on Pinecone with hybrid dense + sparse retrieval
- 3
Implemented personalization layer based on user's subscription tier and past behavior
- 4
Added AI-powered autocomplete suggesting full search intents, not just words
- 5
Built search analytics to track zero-result queries and conversion by search term
- 6
A/B tested against legacy keyword search for 3 weeks before full cutover
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